Frequently Asked Questions

Find answers to common questions about our artisanal biscotti, orders, and more!

🍪 What makes your biscotti special?

Our biscotti are handcrafted, small batch recipes, without preservatives. We double-bake each batch to achieve the perfect crunch and use only natural flavors and high-quality nuts, chocolate, and dried fruits.

📦 How long do biscotti stay fresh?

Our biscotti have a shelf life between 2-4 months, depending on the flavor.  On your package insert you will see a best enjoyed by date. Biscotti is best stored in an airtight container, away from light but can also be stored in the freezer for extended shelf life. 

🚚 What are your shipping options?

We offer standard shipping (3-5 business days) and expedited shipping (1-2 business days). All orders are carefully packaged to ensure your biscotti arrive in perfect condition. Free shipping on orders over $150!

🎁 Do you offer custom orders or gift packaging?

Yes! We love creating custom orders for special occasions. We also offer beautiful gift packaging and can include personalized notes. Please contact us at least 72 hours in advance for custom requests.

🌾 Do you have gluten-free or vegan options?

We do not have vegan or gluten free options on the menu, but do not hesitate to reach out if you would like to request a special order. The facility does have milk, eggs, wheat, and nuts on the premises so it is not recommended for severe allergies. 

💰 What is your return policy?

Please see our return policy at the bottom of the page.

🏪 Do you have a physical store location?

No, we do not have a physical store location that is available for drop-ins. This is a home-based bakery and everything is made to order.  However, we do offer scheduled pickup as an option if you are close by and prefer this to shipping. 

☕ What's the best way to enjoy biscotti?

Traditionally, biscotti are perfect for dipping in coffee, tea, or dessert wine! They're also delicious on their own as a snack. Try them with espresso for an authentic Italian experience.

Still have questions?

We're here to help! Contact us at biscottiboutique@gmail.com or

call (508) 784-7085

Visit our Contact Page →